Privacy Policy

GlobalPatron may modify this privacy policy at any time. GlobalPatron will notify you by publishing the changes on this website. If GlobalPatron determines the changes are material, you will be provided with additional, prominent notice as is appropriate under the circumstances, such as via email or in another conspicuous manner reasonably designed to notify you. If, after being informed of these changes, you do not cancel your subscription and continue to use GlobalPatron services beyond the advance-notice period, you will be considered as having expressly consented to the changes in the privacy policy. If you disagree with the terms of this privacy policy or any updated privacy policy, you may close your account at any time.

• Your form data is owned by you. Additionally, GlobalPatron always treats your forms as if they were private, regardless of whether they have been configured by the form creator to be login-protected or public. GlobalPatron does not sell or make available your forms to anyone and does not use the form responses you collect for purposes unrelated to you or our services, except in a limited set of circumstances (e.g. GlobalPatron is legally compelled by a subpoena, or if you’ve given us permission in writing to do so).
• GlobalPatron safeguards respondents’ email addresses and submitted data. GlobalPatron acts as a mere custodian of your data. GlobalPatron doesn’t sell or make available respondent email addresses or data.
• GlobalPatron holds your data securely. The security of the GlobalPatron platform and its underlying data is extremely important to us. We have taken and will continue to take measures to maintain it's high degree of security.
• Form data is stored on servers located in Australia. GlobalPatron will process your form data on your behalf and under your instructions, including those agreed to in this privacy policy.

• Registration information. You need to register for a GlobalPatron account before you can create forms on GlobalPatron. When you register for an account, we collect your name, country, and email address.
• Billing information. If you make a payment to GlobalPatron, we require that you provide your billing details, including name, address, email address and financial information corresponding to your selected method of payment (e.g. a credit card number and expiration date or a bank account number). If you provide a billing address, we will regard that as the location of the account holder. Our integrations with 3rd party payment gateways are for processing only. GlobalPatron does not store or log any sensitive cardholder data provided by you or your form users. GlobalPatron follows industry standard best practices to protect security of cardholder data during processing and transmission.
• Form data. We securely store your form data (questions and responses) for you.
• Other data you intentionally share. We may collect your personal information or data if you submit it to us in other contexts. For example, if you provide us with a testimonial, or participate in a GlobalPatron contest.
• Usage data. GlobalPatron collects usage data about you whenever you interact with our services. This may include which web pages you visit, what you click on, when you performed those actions, and so on. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, and timestamps.
• Device data. GlobalPatron collects data from the device and application you use to access our services, such as your IP address, operating system version, device type, system and performance information, and browser type. We may also infer your geographic location based on your IP address.

• To provide you with customer support, which requires GlobalPatron to access your information to assist you, such as with form design and creation or technical troubleshooting.
• To enforce our Terms of Use.
• To prevent potentially illegal, abusive, or undesirable activities.
• To contact you about your service or account.
• To contact you for marketing purposes.
• To respond to legal requests and prevent harm. If GlobalPatron receives a subpoena or other legal request, we may need to inspect the data held to determine the appropriate response.

• Trusted Service Providers with whom we have contracted confidentiality agreements. GlobalPatron treats your data as private, and only discloses your data to third parties for a limited number of reasons. GlobalPatron shares your information with our service providers such as Microsoft who help us to provide our services to you by supplying essential technical services necessary for the functioning of the GlobalPatron system. GlobalPatron has contracts with these service providers to keep your information confidential and to use it only for the purpose of providing their services. By using our services, you authorize GlobalPatron to sub-contract in this manner on your behalf. In rare circumstances, we may share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).
• Duty of care, as required or permitted by law. GlobalPatron may disclose your information as required or permitted by law, or when GlobalPatron believes that disclosure is necessary to protect our rights, protect your safety or the safety of others, and/or to comply with a judicial proceeding, court order, subpoena, or other legal process served on us.
• If there’s a change in business ownership or structure. If ownership of all or substantially all of GlobalPatron's business changes, or GlobalPatron undertakes a corporate reorganization, including a merger, acquisition or consolidation or any other action or transfer between GlobalPatron entities, you expressly consent to GlobalPatron transferring your information to the new owner or successor entity so that we can continue providing our services. If required, GlobalPatron will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.

• Update your account details. You can update your registration and other account information on your My Profile page.
• Download/backup your form data. GlobalPatron provides you with the ability to export, share and publish your form data in a variety of formats. This allows you to create your own backups or conduct offline data analysis.
• Delete your form data. You can delete your own form data at any time via the GlobalPatron user interface. To the extent permitted by law, GlobalPatron will also permanently delete your data when you request to cancel your account.
• Cancel your account. To cancel and delete your account, please contact Customer Support. Deleting your account will cause all the form data in the account to be permanently deleted from our systems within a reasonable time period, as permitted by law, and will disable your access to any other services that require a GlobalPatron account. GlobalPatron will respond to any such request, and any appropriate request to access, correct, update or delete your personal information within the time period specified by law, if applicable, or without excessive delay. GlobalPatron will promptly fulfill requests to delete personal data unless the request is not technically feasible or such data is required to be retained by law, in which case GlobalPatron will block access to such data, if required by law.

• We generally retain your data for as long as you have an account with GlobalPatron, or to comply with our legal obligations, resolve disputes, or enforce our agreements. Data that is deleted from our servers may remain as residual copies on offsite backup media for up to approximately 30 days afterward.

• About IP addresses. GlobalPatron servers record the incoming IP addresses of visitors to GlobalPatron websites, whether or not the visitor has a GlobalPatron account, and store the IP addresses in log files. GlobalPatron uses these log files for purposes such as system administration and maintenance, record keeping, tracking referring web sites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). GlobalPatron also stores IP addresses along with certain actions you take on our system. IP addresses are linked to all database interactions including form responses to prevent abuse and fraud. By agreeing to this privacy policy, you expressly consent to GlobalPatron using your IP address for the foregoing purposes. If you wish to opt-out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not respond to a form if requested to do so.
• Data controller. GlobalPatron, whose contact information is listed above, is the data controller for registration, billing, and other account information that we collect from users in the EU. However, the data controller for form data is the form creator. The form creator determines how their form questions and responses are used and disclosed. GlobalPatron only processes such form data in accordance with the instructions and permissions (including those given under this privacy policy) selected by the form creator when they create and administer their form.
• Accessing and correcting your personal data. If you have a GlobalPatron account, you have the right to access and correct the personal information that GlobalPatron holds about you. This right may be exercised by contacting customer support.

• You consent to the collection, use, disclosure, and processing of your personal data in the manner described in this privacy policy, including our procedures relating to cookies, IP addresses, and log files.
• GlobalPatron servers are based in Australia, so your personal data will be processed in Australia. You consent to the transfer and processing of your personal data in Australia by GlobalPatron.
• You consent to GlobalPatron sharing your personal data with relevant persons working for service providers who assist us to provide our services.
• If you have enabled Cookies on your web browser, you consent to GlobalPatron's use of cookies as described in this privacy policy.

General

• Forms are administered by form creators who have registered as users of the GlobalPatron platform. GlobalPatron hosts their forms on our websites and collects the responses that you submit to the form creator. If you have any questions about a form you are taking, please contact the form creator directly as GlobalPatron is not responsible for the content of that form or your responses to it. The form creator is generally the same person that invited you to complete the form and sometimes this individual, company or organization has its own privacy policy.
• Are your responses anonymous? This depends on how the form creator has configured the form. Contact this individual, company or organization to learn more.
• GlobalPatron does not sell or make available your responses to third parties. GlobalPatron doesn’t sell or share your form responses with third party advertisers or marketers (although the form creator might, so we advise that you contact this individual, company or organization to learn more). GlobalPatron merely acts as a custodian on behalf of the form creator who controls your data, except as further described in this privacy policy with regard to public forms.
• If you think a form violates our Terms of Use or may be engaging in illegal activity, please immediately report it to us.

• Form responses. GlobalPatron collects and stores the form responses that you submit. The form creator is responsible for this data and manages it. A form may ask you to provide personal information or data. If you have any questions about a form you are taking, please contact the form creator directly as GlobalPatron is not responsible for the content of that form. The form creator is usually the same person that invited you to take the form and sometimes they have their own privacy policy.
• Usage data. GlobalPatron collects usage data about you whenever you interact with our services. This may include which web pages you visit, what you click on, when you performed those actions, and so on. Additionally, like most websites today, our web servers keep log files that record data each time a device accesses those servers. The log files contain data about the nature of each access, including originating IP addresses, internet service providers, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system versions, and timestamps.
• Device data. GlobalPatron collects data from the device and application you use to access our services, such as your IP address, operating system version, device type, system and performance information, and browser type. We may also infer your geographic location based on your IP address.
• Your email address. If a form creator uses an email field to send you a form invitation email, GlobalPatron collects your email address when the form creator provides it to us. GlobalPatron does not use this to send you email except at the direction of a form creator. The emails GlobalPatron sends on behalf of a form creator appear to come from that form creator’s email address. If you no longer want to be contacted by a form creator, please contact the form creator directly.

• Your form responses are owned and managed by the form creator, and GlobalPatron treats that information as private to the form creator
• Please contact the form creator directly to understand how the individual, company or organization uses your form responses. Some form creators may provide you with a privacy policy or notice at the time you complete its form and we encourage you to review that to understand how the form creator will handle your responses
• GlobalPatron does not sell or make available form responses to third parties without the form creator’s permission and GlobalPatron does not use any contact details collected in our customers’ forms to contact form respondents.
• GlobalPatron internally uses the information collected from you, including usage data, device data, and referral data to manage and improve our services, for research purposes, and for the various purposes described in the this privacy policy.

• GlobalPatron does not sell or make available your form responses without express permission. GlobalPatron will share your form responses with third parties only as described in this privacy policy
• Trusted Service Providers with whom we have contracted confidentiality agreements. GlobalPatron treats your data as private, and only discloses your data to third parties for a limited number of reasons. GlobalPatron shares your information with our service providers such as Microsoft who help us to provide our services to you by supplying essential technical services necessary for the functioning of the GlobalPatron system. GlobalPatron has contracts with these service providers to keep your information confidential and to use it only for the purpose of providing their services. By using our services, you authorize GlobalPatron to sub-contract in this manner on your behalf. In rare circumstances, we may share information if required by law, or in a corporate restructuring or acquisition context (see below for more details).
• Duty of care, as required or permitted by law. GlobalPatron may disclose your information as required or permitted by law, or when GlobalPatron believes that disclosure is necessary to protect our rights, protect your safety or the safety of others, and/or to comply with a judicial proceeding, court order, subpoena, or other legal process served on us.
• If there’s a change in business ownership or structure. If ownership of all or substantially all of GlobalPatron's business changes, or GlobalPatron undertakes a corporate reorganization, including a merger, acquisition or consolidation or any other action or transfer between GlobalPatron entities, you expressly consent to GlobalPatron transferring your information to the new owner or successor entity so that we can continue providing our services. If required, GlobalPatron will notify the applicable data protection agency in each jurisdiction of such a transfer in accordance with the notification procedures under applicable data protection laws.
• Form Creators. GlobalPatron hosts forms created by form creators. However, form creators are actually the primary curator of form data. Anything you expressly disclose in your form responses will, naturally, be provided to them. Please contact the form creator directly to understand how they might share your form responses. Please see this privacy policy to understand what GlobalPatron tells form creators about how GlobalPatron handles form responses, and to whom GlobalPatron may disclose form responses.

• Contact the form creator to access and correct your responses and personal information. Because GlobalPatron collects form responses on behalf of form creators, you will need to contact the form creator if you have any questions about the form, or if you want to access, update, or delete anything in your responses. GlobalPatron provides form creators with tools to maintain the responses they collect through their forms. You may request access to and correction of the personal information we hold about you by contacting customer support, however in most cases GlobalPatron cannot provide you with this access since form responses are the form creator’s private information (except if the form creator has made the questions and responses available via a public link) and giving you access may have an unreasonable impact on the privacy of other individuals. GlobalPatron will respond to your request for access or correction within a reasonable time and, where reasonable and practicable to do so, GlobalPatron will provide access to your personal information in the manner requested by you.

• About IP addresses. GlobalPatron servers record the incoming IP addresses of visitors to GlobalPatron websites, whether or not the visitor has a GlobalPatron account, and store the IP addresses in log files. GlobalPatron uses these log files for purposes such as system administration and maintenance, record keeping, tracking referring web sites, inferring your location, and security purposes (e.g. controlling abuse, spam and DDOS attacks). GlobalPatron also stores IP addresses along with certain actions you take on our system. IP addresses are linked to all database interactions including form responses to prevent abuse and fraud. By agreeing to this privacy policy, you expressly consent to GlobalPatron using your IP address for the foregoing purposes. If you wish to opt-out from the foregoing consent to use your IP address, you must cancel your account (if you have one) or not respond to a form if requested to do so.
• Data controller. GlobalPatron, whose contact information is listed above, is the data controller for registration, billing, and other account information that we collect from users in the EU. However, the data controller for form data is the form creator. The form creator determines how their form questions and responses are used and disclosed. GlobalPatron only processes such form data in accordance with the instructions and permissions (including those given under this privacy policy) selected by the form creator when they create and administer their form.
• Accessing and correcting your personal data. If you have a GlobalPatron account, you have the right to access and correct the personal information that GlobalPatron holds about you. This right may be exercised by contacting customer support.

• You consent to the collection, use, disclosure, and processing of your personal data in the manner described in this privacy policy, including our procedures relating to cookies, IP addresses, and log files.
• GlobalPatron servers are based in Australia, so your personal data will be processed in Australia. You consent to the transfer and processing of your personal data in Australia by GlobalPatron.
• You consent to GlobalPatron sharing your personal data with relevant persons working for service providers who assist us to provide our services.
• If you have enabled Cookies on your web browser, you consent to GlobalPatron's use of cookies as described in this privacy policy.